Getting startedFor recruiters2 min read

Signing up — and why we only accept work emails

Create your RecruitMe account in under two minutes. We sign you in by emailing a one-time code — no password to remember. But personal email domains (Gmail, Yahoo, Outlook) are blocked.

Key takeaways

  • We use one-time email codes (OTP), not passwords. You'll never need to remember a password.
  • Personal email domains (Gmail, Yahoo, Outlook, iCloud, etc.) are blocked. Use a work email tied to your company's domain.
  • If you don't have a work email yet, ask your IT team to issue one — or contact us about a workaround.
  • Your first organisation is created automatically based on your email domain.

Creating a RecruitMe account takes about two minutes. We use one-time email codes (OTP), so there is no password to remember. But there is one constraint: we only accept work emails.

The sign-up flow

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That's it. There is no separate password step. The next time you sign in from the same browser, you may be remembered for a while; otherwise you'll get a fresh code by email.

Why we block personal email domains

If you try to sign up with gmail.com, yahoo.com, outlook.com, iCloud.com, hotmail.com, or any of about 50 other personal email providers, you will see a clear error message: Personal email domains are not supported. This is not a bug.

The two reasons

  1. Multi-tenant data isolation. RecruitMe holds candidate data on behalf of companies. Tying every account to a verifiable corporate domain (@your-company.com) means we have a strong, automatic boundary between organisations. Random individuals cannot spin up accounts that bleed into a real company's data.
  2. Team coherence. When you use @your-company.com, the platform automatically groups you with anyone else from your company who signs up. Your jobs, candidates, and interviews are visible to your teammates by default — no manual setup required. (We still respect role-based permissions inside the org; see Roles.)

What counts as a work email

Any email tied to a domain that is not on our personal-domain blocklist. Examples that work:

  • yourname@your-startup.io
  • yourname@bigcompany.com
  • yourname@university.edu
  • yourname@nonprofit.org

Examples that do NOT work:

  • yourname@gmail.com
  • yourname@yahoo.com
  • yourname@outlook.com
  • yourname@hotmail.com
  • yourname@icloud.com
  • yourname@protonmail.com

If you do not yet have a work email — say, you are pre-launch or solo — the standard advice is: register a domain (about $12/year) and set up Google Workspace or Microsoft 365 ($6–$10/user/month). These give you a real work email plus shared docs and a calendar, all of which you will need anyway.

What gets created when you sign up

On your first sign-in:

  1. A user account for you, identified by your email.
  2. An organisation tied to your email domain. If a colleague from @your-company.com already signed up, you'll join their existing organisation instead of creating a new one.
  3. A trial credit balance, typically enough for 10–20 interviews. The exact number depends on the campaign or sales contact that pointed you to us.
  4. Default RBAC role — usually Owner if you are the first person from your domain to sign up; otherwise the role the organisation's owner assigned to you.

TIP

The first person from a company to sign up automatically becomes the *Owner*. Subsequent signups from the same domain do *not* automatically inherit Owner rights — they get a default role you can change later in [Team settings](/knowledge-hub/team-permissions/invite-teammate).

Once you are signed in, head to the dashboard tour to get your bearings.

Frequently asked questions

Why do you block Gmail/Yahoo/Outlook?

Two reasons. First: RecruitMe handles candidate data on behalf of companies. Tying every account to a verifiable corporate domain prevents random individuals from spinning up accounts and accessing other accounts' data. Second: it ensures every team has a natural multi-tenant boundary — everyone with @your-company.com automatically shares an org.

I run a small business and only have a Gmail address.

Get a domain and set up email through Google Workspace or Microsoft 365 — both cost less than $10/user/month. We are not able to whitelist personal email domains for individual users. If this is genuinely impossible for you, contact us (the email in the platform footer) and we will discuss your specific situation.

Can I share my account with my teammate?

Don't. Use the team invitation feature — each teammate should have their own account. Sharing logins makes the audit trail useless and creates security issues. See [Inviting a teammate](/knowledge-hub/team-permissions/invite-teammate).

I didn't get my one-time code.

First check spam — OTP emails sometimes land there on the first attempt. If it's still missing after 2 minutes, click *Resend code*. If it never arrives, your email provider may be blocking the sender — contact your IT team to whitelist `no-reply@nextmantra.ai` (or whichever email the platform shows as sender).

Next steps

Your first 5 minutes: a tour of the dashboard

When you sign in, you land on the dashboard. Here is what every panel does, what the numbers actually mean, and where to click next depending on what you came to do.

How credits work

Every completed interview consumes credits. Here is the exact cost per duration, what counts as "completed", and how trial credits behave.

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